A little help.
A clearer next step.
Understand payment states, costs, refunds and what you can explore with SlinePay today.
What is SlinePay?+
SlinePay is a new payments brand developing tools for Indian business collections and merchant visibility. Products shown here are planned, with selected workflows available as demos.
Can I accept payments now?+
This site does not activate live processing. Contact Ajay to discuss your business and current availability. Provider arrangements, eligibility and activation must be confirmed first.
Which payment methods are supported?+
The demo shows UPI, card and netbanking examples. Live method availability will depend on the selected processing arrangement and merchant eligibility.
What does a 3% lower fee mean?+
It means a relative reduction in a comparable fee, not three percentage points and not 3% of the transaction value. The pricing calculator is an illustration using your inputs, not a SlinePay quote.
When will funds reach my bank?+
Timing depends on the provider arrangement and transaction status. No fixed settlement schedule or instant-settlement promise has been established here.
Is a successful payment already settled?+
No. Capture confirms a payment outcome; settlement is a separate movement and reconciliation stage. The demo settlement view shows the difference.
Why is a payment pending?+
Its final outcome has not yet been confirmed. Check the existing reference before starting another attempt, especially if your bank shows a debit.
How do I request a purchase refund?+
Contact the merchant you paid. This website cannot refund unrelated purchases. The merchant demo shows a simulated request and linked refund history without moving money.
Is SlinePay RBI authorised?+
No evidence establishing SlinePay authorisation has been supplied for this website. Domain ownership and a proposed provider relationship do not establish authorisation.
Can I receive international payments?+
International acceptance is planned. Countries, currencies, business eligibility and processing arrangements must be confirmed before activation.
Can I use real money or documents in the demo?+
No. Use fictional details only. Do not enter card credentials, OTPs, UPI PINs, bank details or identity documents.
Where do I get help?+
Use ajay@slinepay.in or +91 73861 65288. Support hours and response-time commitments have not been established.
How do I reset the demo?+
Open Merchant demo → Settings and reset the sample workspace. Versioned sample payment and refund records are stored only in your browser.
For a purchase refund, contact the merchant you paid. Never send passwords, OTPs, UPI PINs, full card numbers or identity documents in an ordinary enquiry.